Building Brand Trust Through Customer Experience And Privacy

Paula Sartini, founder and CEO at BrandQuantum International, states that privacy management is critical, not only as a compliance tool for legal and compliance practitioners but also as a tool for building trust with customers. As such, marketers have to be involved in privacy programmes to establish trust and deliver the best user experience to […]

By |2020-10-09T09:30:00+02:00October 7th, 2020|Branding|0 Comments

Reinventing Your Brand Amid Digital Disruption

Head of Design at Eclipse Communications, Shamesh Padayachy, says there are several ways for brands to increase visibility, attract and retain clients, and improve online ranking against competitors. The shifting media landscape and the greater amount of time consumers are spending online have forced brands to rethink how to better use their digital platforms and […]

By |2020-10-09T09:30:06+02:00October 6th, 2020|Branding|0 Comments

Digital Signage Can Increase Brand Awareness

According to Grant Kruger, Business Lead ID/IT at LG Electronics South Africa, digital signage displays can be used to show text, images and videos, but they can also be used to create interactive experiences with the viewer. Digital signage is redefining in-store advertising and marketing experiences. In fact, research has found that digital signage has the […]

By |2020-10-09T09:30:12+02:00October 6th, 2020|Digital Signage|0 Comments

Key Elements To A Powerful Purpose Campaign

Graham Staplehurst, Global Strategy Director from BrandZ at Kantar, states that over the last decade, consumers have become more aware of what businesses take out of the system and how this impacts society and the environment, with the result that the definition of purpose as perceived by consumers is changing. Evolving purpose BrandZ first added […]

By |2020-10-02T09:11:31+02:00September 30th, 2020|Industry news|0 Comments

Brands Need To Stay Relevant And Part Of Their Consumers’ Lives

Brands have the responsibility to consider more than just their businesses, they need to also consider their communities, cities, people and every element that they, directly and indirectly, impact, says Sindiswa Masuta, Strategy Business Director at Grey Advertising. Covid-19 has brought about the notion of people working together for the greater good, rather than a […]

By |2020-10-02T09:11:36+02:00September 30th, 2020|Customer Experience (CX)|0 Comments

How To Bring Customers’ Needs Into Your Content Strategy

According to Julie McLaughlin from the Engagement Factory, creating powerful content and being heard and noticed means understanding your target audience perfectly and knowing what they need and how they make decisions about your product. Creating relevant, high-quality content is more important than ever. Customers have come to expect brands to automatically know and cater […]

By |2020-10-02T09:11:44+02:00September 29th, 2020|Digital marketing|0 Comments

Retailers Need To Adapt To New Consumer Habits

Associate Media Consultant at The MediaShop, Sean Sullivan, said the mental impact of the pandemic has run deep, but brands that offer reassurance of safety, along with a message of optimism, show solidarity as consumers regain confidence. Changes in consumer habits have taken place on a massive scale due to lockdowns and social distancing decrees. […]

By |2020-10-02T09:11:48+02:00September 29th, 2020|Branding|0 Comments

The World Has Changed And Agencies Need To Step Up To The Challenge

According to M&C Saatchi Abel Group Managing Director Jason Harrison, as the economy stutters back to life, and brands try to position themselves for a post-pandemic world, creative agencies have been thrust into the role of frontline workers within this new economic landscape. The world has changed, and agencies need to step up to the […]

By |2020-10-02T09:11:53+02:00September 29th, 2020|Advertising news|0 Comments
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